The best web design companies establish partnerships with their clients. You are not investing in a website, but rather a partnership. They need to be passionate about your vision and your goals from the start. If they aren’t willing to go the extra mile to earn your business, why should you give it to them?
It all starts with your first conversation. Whether it’s on the phone or in person, how they respond to you to makes all the difference. Do they really seem interested in you or are they just interested in selling something? Are they giving you patient guidance and advice before you select them for your project?
Want to find out in a hurry what separates the best from the rest? Call your local design firms and tell them upfront you have no budget but are just interested in learning more about the process. We bet you’ll find out quickly who you want to work with and who you don’t.
The web design industry is already hard enough to navigate for consumers. Almost anyone can “make a website,” and almost anyone does. How do you know you’re with someone that will give you good advice and not point you down the wrong path? For most consumers it’s hard to know the difference.
Great websites aren’t cheap these days. It takes a lot of time and a lot of work from both you and your web design company. You need to know that they have your best interests at heart and are there to help protect your investment. You need to know they’re going to be there for you through it all.